If you believe that your account has been incorrectly banned or deactivated, you can submit an appeal via this form: https://www.pinkbike.com/user/banappeal.
Please follow the instructions closely on the form to ensure your appeal is processed as quickly as possible. Incomplete appeals will not be reviewed.
Note that our agents do not review ban or deactivation appeals. Our moderation team carefully reviews your account and will take your appeal into account, along with other information on your account. Please use the ban appeal form alone to inquire about your account being banned. You will an receive email if your account ban is lifted and re-activated.
Please write into our Contact Support form if you have questions about changing your username, email, or have other account-related or BuySell marketplace questions. Our support team does not process ban appeal forms nor does that team lift bans on accounts. If you write into our Contact Support form regarding a ban appeal, you will be directed to fill out the ban appeal form found above.
We endeavour to make Pinkbike a safe place for the mountain biking community, and we take both the banning process and appeal process seriously. Thank you.