Pinkbike keeps you connected to the world’s largest mountain biking community—but if you’re not receiving our emails, you might miss out on important alerts, password resets, and account-related messages. Here’s how to troubleshoot and resolve common issues when Pinkbike emails don’t hit your inbox.
Check Your Spam and Promotion Folders
Sometimes, Pinkbike messages might be misclassified by your email provider. To ensure you’re not missing out, check your spam, junk, or promotions folders. Mark Pinkbike as a safe sender if you find our messages there—this helps ensure our emails appear directly in your main inbox going forward.
Update Your Email Preferences
Double-check your Pinkbike account settings to ensure your email address is correct and you’re subscribed to communications. Log into Pinkbike, navigate to Account Settings, and review your email preferences. Updating your details or re-enabling notifications can quickly resolve issues with blocked or missed emails.
Whitelist Pinkbike Email Addresses
- Add noreply@pinkbike.com to your contacts or safe sender list.
- Refer to your specific email provider’s help section for instructions on whitelisting.